Our spa environment is one of relaxation and tranquillity. Please respect all spa guests’ right to privacy and serenity. In light of this, the spa is a mobile phone, Blackberry, pager, camera and smoke free zone.
Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your spa reservation.
We have specially-designed treatments for expectant women or nursing mothers. Please allow our spa team to guide you in selecting which treatments are most suitable during this special time.
To continue your spa experience at home, most products used in our treatments are available at ESPA Life reception.
ESPA Life accepts no responsibility for loss of valuables and jewellery at any time on the spa premises.
All lost property found on the premises should be handed in at ESPA Life reception. Items will be stored for four months, if they are not collected within this time they will be donated to local charities. Liquids, under garments and hair brushes are kept for 24 hours only.
Full access to all spa areas including the ESPA Life gym is reserved for guests who have treatments that exceed two hours, or a Day Spa Package. Access to the Thermal Floor and gym may be arranged with a Spa Experience pass. Please contact the ESPA Life reservations team for more details.
Guests who have reserved ESPA Time or spa treatments lasting less than two hours can enjoy the exclusive spa changing rooms and Heat Experiences, and will be escorted directly to the spa Change and Chill areas for collection before and after their treatment.
An ideal gift for someone special. Please contact the ESPA Life reservations team for details.
We are delighted to offer treatments for children under 16 years old however they must be accompanied by an adult for the whole duration apart from manicures and pedicures taken in the Nail Studio. Please contact the ESPA Life reservations team for details on treatments available for our young guests. Access to the rest of the spa including the spa changing, Heat Experiences, Thermal Floor and gym are restricted to over 16s. Children under 16 must be accompanied by an adult and may only access the spa faceilities 10 - 11:30am and 3 - 4:30pm.
A 100% charge will be incurred for any treatment not cancelled at least 24 hours prior to your scheduled time. Late arrival will shorten your treatment time.
All prices are quoted in GBP and are subject to change at any time. Gratuities are not included and are welcomed at your discretion.